He sold his fine dining restaurant to make sandwiches instead
Nick Kleiner ran a Bristol fine dining restaurant for twelve years. Then an empty shop next door gave him a better idea, and he sold the restaurant to commit to it.
Nick Kleiner · Sandwich Sandwich · Hospitality · Bristol and London
12 years
of fine dining, then a pivot
How it was funded
Funded from an existing hospitality business
The numbers
- Wine bar in London, 1994 to 1999
- Fine dining restaurant in Bristol from 2000, run for 12 years
- Sandwich shop opened in the empty unit next door
- Sold the restaurant in 2012 to focus on sandwiches
- Now trading in Bristol and London
Nick Kleiner ran a London wine bar from 1994 to 1999, moved to Bristol, and opened a fine dining restaurant in 2000 that he ran for twelve years. That is where he learned to balance flavour, texture and presentation.
The idea that became the business came from a small empty shop next to the restaurant. He wanted to do really nice, interesting sandwiches. That unit became Cotham Sandwich Co.
He ran both for a couple of years, then made the decision most people avoid: he sold the successful fine dining restaurant in 2012 and committed entirely to the lower-status, higher-volume business. The sandwich shop moved into the centre of Bristol.
His argument was that sandwiches had stopped being exciting and that fine dining technique applied between two slices of bread was an obvious opening. He is precise about it: filling ratios, not too much protein, not too much salad, the right sweetness and acidity, and crunch. The business has since expanded from Bristol to London and become a destination in its own right.
“We just felt that sandwiches were not very exciting anymore, and we just wanted to bring out that fine dining knowledge and try to put it between two slices of bread.”
Nick Kleiner, speaking to QuickServe Magazine
What you can take from it
The boring category is the opportunity
He moved from fine dining to sandwiches on purpose. Volume plus craft beat prestige plus thin margins.
Run both, then choose
He operated the restaurant and the shop side by side for two years before selling. The overlap de-risked the pivot.
Specify your product obsessively
Filling ratios and acidity are not fussiness. They are the reason a £7 sandwich has queues.
Source
Reported by QuickServe Magazine, 6 January 2025. All quotes and figures belong to the original interview.